Call Center Success
Annotation. Call Center Success will increase your understanding of the challenges, skills, and competencies you need to succeed in your valuable position as a customer service representative. This easy-to-follow, interactive book will give you the foundation you need to flourish in this fast-paced, demanding industry.Annotation. Call Center Success will increase your understanding of the challenges, skills, and competencies you need to succeed in your valuable position as a customer service representative.
| Title | : | Call Center Success |
| Author | : | Lloyd C. Finch |
| Publisher | : | Thomson Crisp Learning - 2000 |
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