Performance Evaluation
Proven Approaches for Improving Program and Organizational Performance Ingrid J. Guerra-LA³pez. Soft Data ... For instance, suppose that a customer service survey yielded a nearly perfect score. ... While things like representativeness of sample and quality of the questionnaire could have altered the survey results, even aanbsp;...
| Title | : | Performance Evaluation |
| Author | : | Ingrid J. Guerra-López |
| Publisher | : | John Wiley & Sons - 2012-07-20 |
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